meet our ERCID manager

First quarter 2023 updates & meet our manager

2023 is well underway and as we embark on a year set to take our Elsie’s River City Improvement District to new heights, we introduce you to our manager and share some important reminders from ERCID and the City.

As always, our focus remains on developing a safe, accessible and welcoming urban ecosystem for all workers, visitors and community members in our district. We are firmly committed to supporting the property and business owners in our locality, and our aim is to build upon last year’s successes by strengthening and enhancing our services.

Meet our Elsie’s River City Improvement District manager!

Meet our Elsies River City Improvement District manager!

Kiyaam Jacobs is committed to making Elsie’s River better for our community, working tirelessly in his key role as our City Improvement District manager.

Kiyaam can be contacted directly on 061 194 1187 or

General CID enquiries can be directed to

For Public Safety Emergencies contact our 24-hour control room on 021 565 0900.⁠

For other important contact numbers, visit our Contact page.

How to replace a wheelie bin

Registered property owners are entitled to a 240-litre wheelie bin for the household. To replace a wheelie bin that has been damaged or stolen, the registered property owner or property managing agent need complete a Supply of Services Application Form from the City of Cape Town’s website and submit it with a copy of your ID at your nearest Walk-in Centre or email it to

Apply here

traffic lights

Logging a service request with the City

Did you know that you can log a service request  –  such as a faulty streetlight, water leak or pothole  –  directly with the City on their website and receive updates within minutes. Their online service request portal also allows you to track your request using your reference number and opt in to SMS or email updates.

Log a service request.

Report Illegal Dumping

Tackling illegal dumping remains one of the biggest challenges of our City Improvement Districts and one you can assist in by reporting an incident directly to us on our CID WhatsApp group monitored 24/7.

This includes not only rubbish, but also rubble. The practice costs Cape Town taxpayers millions of rands in maintenance on top of usual taxes.

The City is also clamping down on illegal dumping and has launched a reward system for reporting tip-offs about illegal dumping activity to their 24-hour toll-free number (0800 110077). Those convicted of illegal dumping could be fined up to R5 000, have their vehicle impounded, or face a two-year prison sentence. In addition, for every report that leads to a fine and conviction, the City is offering a reward from R1 000 up to R5 000, depending on the offence.

Read more.

City of Cape Town

City notices

General Valuation Roll 2022 open until 30 April

​​Legislation requires municipalities to undertake a General Valuation (GV) every four years. The City of Cape Town initiated this process last year and the GV Roll will be ready for property owners in the metro to inspect from 21 February 2023. Objections must be submitted by no later than 30 April 2023. The GV determines what contributions property owners make to the rates account. Rates are used for shared services such as fire services, libraries, recreational areas and clinics. New rates will be implemented from 1 July 2023. 
Read more.

Beetle pest spreading steadily

The invasive Polyphagous Shot Hole Borer beetle (PSHB) has been spreading steadily, with the latest infestations confirmed in Observatory along the Liesbeek River, and Kenilworth. The City has recorded at least 128 sightings of this pest in the Southern suburbs within less than a month.

Read more.